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Shop Information

Our online shop is a safe and secure place for you to go shopping for Sunny Thinking t-shirts and other items with our bubbly, fun loving personality. We hope you enjoy the products you buy. If you like small print then read on and don't forget you can always email shop@sunnythinking.com at any time and we'll do our best to get back to you as soon as possible. To find out more about why we've launched our own brand and how some of the money you spend will help local charities, sports and grass roots sports initiatives click here. Enjoy and happy shopping Sunny Thinking style!

Payments

All orders made through the Sunny Thinking online shop are 100% secure. Payments are made through PayPal where you can use either your PayPal account or pay by your debit or credit card. Paypal is a secure online payment method - the safest way to make payments online and has over 230 million users worldwide. Please note that orders will not be shipped until full payment has been cleared.

Deliveries

We currently deliver to the whole of the UK, most of Europe, Australia, Canada and USA. At checkout you will be provided with the following delivery options based on your delivery address location and number of items purchased.

  1. Royal Mail (Signed For 2nd Class) - Click this option if purchasing up to 3 items and you live in the UK - Costs £3.90 - inc. packaging - average delivery in 1-2 weeks.
  2. Royal Mail (Signed For 2nd Class) - Click this option if purchasing 4-9 items and you live in the UK - Costs £4.90 - inc. packaging - average delivery in 1-2 weeks.
  3. International Signed (For World Zone One) - Click this option if purchasing from Canada or USA - Costs £9.75 - inc. packaging - average delivery in 1-2 weeks.
  4. International Signed (For World Zone Two) - Click this option if purchasing from Australia - Costs £10.05 - inc. packaging - average delivery in 1-2 weeks.
  5. International Signed (For Europe) - Click this option if purchasing from outside the UK within Europe - Costs £8.70 - inc. packaging - average delivery in 1-2 weeks.

We plan to have arrangements for further countries in the near future. In the meantime, If you would like to make a purchase from our shop and have it delivered to a Country/Region not included above please email shop@sunnythinking.com and we will make specific arrangements.

Delivery service delays occasionally do happen. It's best to wait for 14 working days for UK deliveries, and 25 working days for overseas deliveries, before contacting Sunny Thinking to report an item missing.

Returns

If you are not completely satisfied with your purchase, we're sorry to hear that. At the end of the day we're a bunch of Sunny Thinking folk with a positive, warm and friendly outlook that hope you enjoy your own Sunny Thinking experience. That said, gremlins sometimes sneak in to the system and if they do we'll do our best to kick the problem in to touch and make you happy. Long and short of it - if you are unhappy with your purchase, simply return the item to us in its original unused condition within 28 days of purchase.

Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:

Goods will only be accepted for return if they are returned within 28 days of purchase, unless we have agreed with you otherwise.The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

Bulk orders

At this moment in time our online shop is only set up for purchases of up to 9 items per transaction. If you would like to buy more items than this you will have to do as multiple transactions or email shop@sunnythinking.com to make special arrangements.

Trade enquiries

If you are a retailer interested in stocking our range of Sunny Thinking clothing and merchandise please email shop@sunnythinking.com

Help and customer service

If you need help with ANYTHING or have any query regarding our shop, you can email shop@sunnythinking.com at anytime and we will get back to you as soon as we can.

Thank you for visiting our shop.

Let's go shopping...